Why does a newly installed gigabit fiber to the home (FTTH) connection only test at 100 Mbps?

Want your home network to be lightning fast? The key is understanding cable selection, optical terminals (ONTs), and router configuration, as well as those seemingly insignificant details. This blog post will guide you through easily learning how to build a gigabit network using six types of cables, and how to ensure your network speed isn’t restricted by simple device checks and configurations. Let’s explore together and make your home network fly!


Manual Repair


Chapter 1: An In-Depth Analysis of Network Transmission Media

When discussing achieving gigabit network access, the carrier that supports high-speed information transmission – cables – plays a crucial role. Below we will provide detailed interpretations of Cat5, Cat6, and Cat7 cables.

1. Five-Category Cables (CAT5)

CAT5 cables, also known as CAT5, are an earlier and more widely adopted type of twisted pair cable. Each pair of wire pairs is designed with a precise helical structure to reduce crosstalk. It’s primarily used for 10/100Mbps Fast Ethernet, with a maximum transmission frequency of approximately 100MHz. While it was once widely applied, CAT5 cables cannot meet current demands for gigabit and even higher speeds due to physical limitations.

2. Six-Category Cables (CAT6)

With the development of technology, six-category cables have emerged. Compared to five-category cables, six-cable materials adopted stricter manufacturing standards and more advanced structural designs, significantly improving anti-interference capability and transmission efficiency, supporting data transfer rates up to 1Gbps, and with a transmission distance of up to 100 meters under ideal conditions, which perfectly meets the access requirements of Gigabit networks.

3. Seven-Category Cables (CAT7)

Seven-category cables represent the current cutting edge of twisted pair cabling technology. It not only offers a significant leap in transmission rates, theoretically supporting speeds up to 10Gbps, but also incorporates a complete shielding system, including shielding between each pair and overall external shielding, which greatly reduces external electromagnetic interference and near-end crosstalk, ensuring data transmission stability and accuracy. However, CAT7 cables are primarily used for future 10 Gigabit Ethernet or specific high-requirement scenarios.

When setting up a gigabit home network environment, choosing six-category cables is the most economical and efficient choice to fully unleash the potential of the gigabit fiber optic. Furthermore, ensuring that all cabling materials meet quality standards and strictly adhering to standard wiring practices are also crucial elements in guaranteeing network performance.

Chapter Two: Deep Dive into Core Network Devices – The Impact of Optical Cat (PON) and Router LAN Port Bandwidth

The Importance of Optical Cat (ONT) and its LAN Port Bandwidth

An Optical Cat, or Optical Network Terminal (ONT), is the core device for home broadband access. Its function is to convert optical signals from fiber optic cables into digital signals for use by home network devices. For users with gigabit fiber connections, whether the ONT supports gigabit transmission is particularly important. If the ONT’s WAN port only supports 100 Mbps, even if the incoming fiber rate is high, it will be limited to 100 Mbps due to this bottleneck. Similarly, the ONT’s LAN port also needs to have a gigabit output capability; otherwise, routers or other devices connected to it cannot obtain the true gigabit rate.

The Role of Bandwidth on Router LAN Ports

The router’s LAN ports are responsible for distributing the data received to various terminal devices. When a router’s LAN port is only 100 Mbps, even if other devices are configured well, it can only achieve 100 Mbps local network communication. Therefore, when building a Gigabit home network, it’s crucial to ensure that the router’s WAN port can receive 1 Gbps data and that the LAN ports also provide data output capabilities at the Gigabit level, allowing all smart devices in your home to enjoy the smooth experience brought by high-speed networks.

Furthermore, it’s important to note that some older or low-end routers may have a LAN port rate auto-negotiation mechanism, which means that even if the router itself supports 1 Gbps, it might be downgraded to 100 Mbps mode due to cable issues, device compatibility, and other factors. Therefore, correctly configuring router parameters, enabling forced Gigabit mode, and pairing it with a Gigabit switch or direct connection devices are key steps in achieving a full Gigabit network.

After upgrading to gigabit fiber optic, be sure to check and replace them with a gigabit optical gateway and a gigabit router, ensuring that all device interfaces reach the Gigabit level.

Chapter Three: The Hidden Mystery – How a Broken Subline Impacts Gigabit Network Speed

Line Fault and Network Performance Degradation

During the speed tests, the network consistently maintained a connection without any apparent disconnects. As it was a newly deployed broadband for residential customers, the distribution box was cluttered with equipment, and the technician frequently adjusted the fiber optic ONT’s cabling and power adapter placements. This occasionally resulted in speed test results reaching gigabit speeds.

Based on the previous analysis, we had already investigated and ruled out network cable types and ONT LAN port speeds. Ultimately, the culprit was discovered to be a brown sub-cable within the network cable that had fractured.

The cause of the break: When the technician installed the crystal head, he applied a little too much force, causing one of the sub-cables to snap in half. It wasn’t completely severed, and subsequent adjustments to the ONT position caused it to eventually break off entirely.

Six Category Cable Lines Function Analysis

Six category cables adhere to the TIA/EIA-568-B standard and contain eight twisted pairs of wires, color-coded as follows:

  1. White Orange / Orange
  2. White Green / Green
  3. White Blue / Blue
  4. White Brown / Brown

Under the standard of Gigabit Ethernet (1000BASE-T), these eight lines consist of four pairs working simultaneously, with the following division of labor:

  • The White Orange and Orange pair of wires (1&2) is used for transmitting data (Tx+/-);
  • The White Green and Green pair of wires (3&6) is used for receiving data (Rx+/-);
  • The White Blue and Blue pair of wires (4&5) and the White Brown and Brown pair of wires (7&8) were not originally primary in Gigabit Ethernet, but may be enabled in certain advanced applications (such as some PoE power delivery or future technology expansions). In traditional 100 Mbps networks, only four lines – 1, 2, 3, and 6 – could be used.

Impact of Breakaway Pairs on Network Speed

In the above scenarios, if a brown sub-cable (i.e., a brown or brown-white wire) breaks, theoretically it will cause speed degradation in gigabit networks, as gigabit networks require all four pairs of wires to transmit bidirectionally simultaneously to achieve full speed. However, due to the automatic negotiation function often found in home network devices, when a cable issue is detected, they will revert to a lower operating mode that can still function normally, namely 100 Mbps mode. This explains why even with a broken sub-cable, the network remains connected and operates at 100 Mbps speeds.

In short, while a broken brown sub-cable does not affect the basic operation of a 100 Mbps network, it can become a key limiting factor for network speed in a gigabit environment. Until thorough diagnostics and repairs are performed, the full potential of a gigabit fiber optic cable cannot be realized. This also reminds us that when encountering similar situations, we should not ignore any potential network infrastructure issues, even seemingly minor faults that do not affect basic connectivity, as they can become hidden obstacles to high-speed network performance.

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