If you didn’t understand these things, you wouldn’t waste hours troubleshooting; you would contact customer service immediately

Main body

Recently, the C drive on my home desktop computer ran out of space. I allocated a 256GB SSD for it, but have been having issues with it frequently. Since moving to Shanghai, I’ve been busy with various matters, and finally found time last week to reinstall the operating system.

The system reinstall went smoothly, and installing everyday software and setting up the development environment presented no issues. A few days later, intending to relax with some games, I realized the drivers for my mouse and headset weren’t installed yet. Both devices are Logitech, so I downloaded GHUB, which automatically recognized the hardware and installed the drivers.

However, an unexpected issue occurred. The mouse driver installed smoothly, but the headset driver continuously displayed “Loading.” I suspect incompatibility between the latest version of Windows 11 and Logitech’s drivers caused the installation failure. I then began searching for information and attempting to manually install the driver, but the problem persisted.

Here’s the translation: Simply put, what is the function of each device’s driver?

• The mouse driver mainly adjusts functions like movement speed. I rarely use macros; restoring previously saved parameters is sufficient.
• The driver primarily functions for headphone monitoring, which is very useful during team voice communication as it allows me to hear my own voice. While the system’s microphone settings offer a similar feature, the driver implementation works better.

Despite repeated attempts, the headphones’ drivers consistently failed to load. Today, I finally thought to contact customer service for assistance and see if there was a solution. Customer service informed me that their servers have recently been experiencing issues, causing abnormal driver downloads. They are working on resolving this issue and advised me to wait until the next update when the problem should be fixed.

Although the headphone driver issue hasn’t been resolved yet, we at least know the cause, and hope it can be fixed soon

Mouse driver settings